Delete your AislePrice account

The AislePrice app for Android and iOS

In the app

This is the quickest way, and it takes effect right away.

1. Open AislePrice and tap the settings button at the top of the Scan screen.
2. Under Account, tap Delete account. If you never saved your account with an email, it's Delete this profile.
3. Tap Delete to confirm.

By email

If you no longer have the app, or can't sign in, email support@aisleprice.com from the address you saved your account with, with the subject "Delete my account". We'll confirm it's your account, delete it within 30 days, and reply when it's done.

If you never saved your account with an email, we have no way to know which anonymous profile was yours. Reinstalling the app starts a new profile, but the old one can only be deleted from the phone that created it.

What gets deleted

• Your email address and sign-in. Nobody, including you, can sign in to the profile again.
• Your display name and avatar, which go back to an anonymous "shopper-xxxxxx" and the default picture.

What stays, without your name

• Prices you reported, and your confirmations and disputes of other shoppers' prices. Other shoppers rely on them, and the shoppers you confirmed keep the credit you gave them. They're no longer connected to any name or email.
• Products you added to the catalog (name, brand, size).
• Records of edits to your reports and of any moderation, which refer to your profile's random ID, not your name or email.
• Short-lived server logs, which expire on their own within a few weeks. Copies in backups are removed within 30 days.

If you'd like the prices you reported removed as well, email support@aisleprice.com before you delete your account, from the address you saved it with, and we'll remove them along with it.

Deleting can't be undone. For more about what AislePrice keeps and why, see the Privacy Policy.